The smile, it seems very simple and easy to do, but often its hard to find when you first go into a business looking to make a purchase. All companies want happy customers, but fail to have their staff deliver the most basic item of customer service called a smile.
Smiling staff send a great signal to customers, that we are happy to serve you and enjoy helping customers. How often do you go into the store and all you see are frowns or very disinterested looks from the staff. It makes you wonder if the staff even care whether or not you bring in your business. The staff do not seem to realize that if customers do not continue to come into the store, they will be out of a job.
Customers are the life blood of any business, so why not give them the most basic level of customer service, by smiling.
Smiling staff send a great signal to customers, that we are happy to serve you and enjoy helping customers. How often do you go into the store and all you see are frowns or very disinterested looks from the staff. It makes you wonder if the staff even care whether or not you bring in your business. The staff do not seem to realize that if customers do not continue to come into the store, they will be out of a job.
Customers are the life blood of any business, so why not give them the most basic level of customer service, by smiling.
No comments:
Post a Comment